Requirements of opening An Mpesa Agent. To start an m-pesa business in Kenya one will have to meet the stipulated requirements set by Safaricom Company in Kenya to be an Mpesa agent which are:

One must have a Certificate of Incorporation in Kenya to start an Mpesa business. Having a Certificate of Incorporation in Kenya means that a Prospective Mpesa agent in Kenya must be registered as a Limited company which must have traded for a minimum of 6 months with at least 3 outlets ready to offer M‐pesa services in Kenya.

For one to start an Mpesa business in Kenya, one should have a Minimum M‐pesa cash investment of Ksh 100,000, and once the application to be an Mpesa Agent in Kenya is approved, one should be ready to provide the List of Mpesa Outlets and show the Business permits for each of the Mpesa outlets in Kenya.

To start an Mpesa business in Kenya, one should provide a banking lincense from a reputable financial institution in Kenya. To start an Mpesa business in Kenya, one should also provide Copies of Memorandum and Articles of Association and Copies of VAT and PIN certificates of the Mpesa businesses already in operation in Kenya.

Lastly, to become an Mpesa agent in Kenya, one should provide copies of IDS of the original and get clearance by the police in Kenya by having a clearance certificate. To get clearance certificate in Kenya from the police, residents of Nairobi apply at CID headquarters in Nairobi along Kiambu Road. Kenyans in other areas apart from Nairobi can get the police clearance certificate at Divisional CID offices all over the country.

After ensuring that one meets all the requirements of being an Mpesa agent in Kenya, you need to fill the mandatory M-PESA Agent Head Office Application Form and the M-pesa Agent Store Application Form. The Mpesa agent Head office application form and the Mpesa agent store application form are returned duly completed to Safaricom House in Kenya. Safaricom House in Kenya is located along Waiyaki Way in Westlands in Nairobi.

The Mpesa agent application forms are usually returened every 1st Tuesday of the month in Kenya. The Processing of the application to start an Mpesa business in Kenya takes 23 working days from the application receipt date by the Safaricom Company in Kenya. If one meets all the requirements for starting an Mpesa business in Kenya, they are given a till number in which they will use in the M-pesa business making them ready to start operating in Kenya.

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